First Impressions: The Vital Intake Assessment

Trainers are on the front line when clients call with a “behavior problem.” A trainer’s assessment of the situation is critical to getting clients on the right path right away.

This lecture takes you directly into the trenches: How does a trainer determine, quickly and efficiently, the issues a client is facing? When is a problem behavior truly a behavior disorder that requires a team approach? “Real-life” client audio conversations from the Purdue University Animal Behavior Clinic will be used to demonstrate techniques and thought processes for getting to the core issues.

You will learn to determine: key points in an Intake Assessment, techniques for directing and expediting the Assessment, critical insights about unraveling client interpretations, and measures for determining when a “behavior problem” is a “behavior disorder.”